Contact Us

Welcome to the DGCustomerFirst Contact Page!

At Dollar General, customer satisfaction is our top priority. Whether you have questions about our stores, feedback about a recent visit, or need assistance with the DGCustomerFirst survey, we’re here to help!

How Can We Assist You?

Need help with the DGCustomerFirst survey? Want to share your experience at a Dollar General store? Our support team is ready to assist you with any questions or concerns.

Survey Support

Having trouble accessing or completing the DGCustomerFirst survey? Reach out to our dedicated survey support team at surveyhelp@dgcustomerfirst.com for guidance. Be sure to include details like the store number and time of visit for faster assistance.

General Inquiries

For general questions about Dollar General stores, products, or promotions, please contact us at help@dollargeneral.com or call 1-877-463-1553. Our team typically responds within 24-48 hours.

Feedback & Suggestions

Your voice matters! If you’d like to share feedback about your experience at Dollar General, you can do so through the DGCustomerFirst survey at www.dgcustomerfirst.com or email us directly at feedback@dollargeneral.com.

Business & Media Inquiries

For partnership, franchise, or media-related questions, please contact our corporate team at media@dollargeneral.com.

Response Time

We strive to respond to all inquiries within 24-48 hours. Please allow extra time during weekends and holidays. We appreciate your understanding and patience.

Visit Us Today!

To find your nearest Dollar General location or participate in our customer survey, visit www.dgcustomerfirst.com and help us serve you better!

Thank you for choosing Dollar General!